Rescue Uncle repairs devices exclusively through authorized brand service centers. Therefore, all parts and labor warranties are governed by the respective brand’s service policies.

• If brand-authorized centers provide part/labor warranty, it applies directly as per their terms.
• Warranty duration depends on the brand & type of repair.
• Warranty claims must follow the brand’s rules and availability.
• Rescue Uncle will assist customers with proper documentation and receipt.

Rescue Uncle offers a 7-day re-repair support after the customer receives a repaired device. This support covers:

• The same issue reappearing.
• Brand-installed part showing functional problems within 7 days.

• New issues unrelated to the original repair.
• Physical or accidental damage after delivery.
• Liquid damage found during warranty claim.
• Any software issue caused by the customer.
• Unauthorized repairs done elsewhere after our service.
• Customer refusing repair verification during delivery.
• Hardware issues arising from previously tampered devices.

• Customer must notify Rescue Uncle within 7 days of delivery.
• Customer must share the original repair receipt provided by Rescue Uncle.
• Same issue must be verified.

If approved:

• The device will be picked up again (pickup charges may apply depending on pincode).
• Re-repair will be attempted through the same authorized brand channel.

Repairing technicians may reset the device during troubleshooting. Customers are strongly advised to back up their data before warranty pickup.

Rescue Uncle is not responsible for:

• Personal data loss.
• App login details or account access.

• Device is opened or repaired by third-party service centers after delivery.
• Serial number/IMEI is tampered with.
• Customer delays reporting the issue beyond 7 days.

Using Rescue Uncle services means the customer accepts:

• Warranty limitations set by authorized service centers.
• Rescue Uncle’s 7-day re-repair support policy.
• Exclusions and liability limitations mentioned above.

• WhatsApp: +91 9213353001
• Email: support@rescueuncle.in